FIS IT SERVICES
We cover all aspects of planning, installing, optimizing, and maintaining of hardware, software, and procedures
ITSM and ITIL Specialists
IT Service Management (ITSM) and IT Infrastructure Library (ITIL)
Since its inception, FIS has focused on providing government-centric, enterprise-level IT services, today based on IT Service Management (ITSM) and IT Infrastructure Library (ITIL) standards. These services encompass all aspects of planning, installing, optimizing, and maintaining of hardware, software and procedures for information technology systems in support of customer operations.
Our technical capabilities include:
- Installation and configuration of hardware and software
- LAN configuration and support
- Facilities support – including racking, cabling and reconfiguring of servers, storage, and peripheral hardware
- Systems programming
- Applications development
- Regional application and operations support (ROCCs)
- System and software operations and maintenance
- IT Enterprise Security and intrusion detection engineering support
- Paperless claims processing
- Web page development and support
- High assurance remote access
- Communications support including wireless devices
- Computer operations support, including network monitoring
- Program and Project management support
- IT Service Center (Call Center) support
- Storage management engineering and maintenance support
- Main Frame and Open Systems support
